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SUBARU CHARGING NETWORK
Payment & Billing
Payment & Billing
Payment
How can I change my payment method?
How can I update or change my payment details or payment method?
What does it mean when I receive a 3-D Secure authentication error message, and why does it take time to resolve it?
What payment methods do you accept for the different account types?
What is preauthorisation, and how does it work?
Invoices
How can I view my invoice? How can I see the status of a SUBARU CHARGING NETWORK invoice?
What is the structure of the monthly SUBARU CHARGING NETWORK invoices?
When can I expect to receive and view my invoice in my SUBARU CHARGING NETWORK account?
Why doesn't the amount on my invoice match the total of my charging sessions?
Why did I get a payment reminder or dunning letter?
Why does the amount on my confirmation email not match the value on my invoice or the price display at the charging station?
Need immediate help?
* The cost of the call depends on the country and network you're calling from.
Phone:
+353 61 788 660
Email:
You can reach our customer service team during the following hours:
Monday through Friday 7 a.m. to 7 p.m.