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Payment

  • How can I change my payment method?
  • How can I update or change my payment details or payment method?
  • What does it mean when I receive a 3-D Secure authentication error message, and why does it take time to resolve it?
  • What payment methods do you accept for the different account types?
  • What is preauthorisation, and how does it work?

Need immediate help?

* The cost of the call depends on the country and network you're calling from.

Phone:

+44 1789 335115

Email:

You can reach our customer service team during the following hours:

Monday - Friday 7 a.m. to 7 p.m.

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